Front Desk Concierge

Kings Courtyard Inn; Charleston (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Parking

Healthcare after 60 days

Paid Time Off after 1 year

Job summary

Kings Courtyard Inn in Charleston seeks a Front Desk Concierge for welcoming guests with warm hospitality. You will manage check-in/check-out, assist with reservations, and provide local recommendations to ensure a memorable stay.

Ideal candidates are outgoing, detail-oriented, and able to multi-task in a fast-paced boutique-hotel setting. Evening/weekend availability is common, with competitive compensation and benefits associated with full-time status.

Qualifications

• Outgoing and friendly with keen attention to detail.
• Ability to multi-task in a fast-paced environment.
• Front desk/concierge experience preferred; luxury hotel background ideal.
• High school diploma or equivalent required.
• Working knowledge of Windows and multi-line phone systems.

Responsibilities

• Answer all incoming phone calls and assist or redirect as needed.
• Book room reservations with accurate room type and quoted rates.
• Suggest area restaurants/attractions and secure tickets or reservations.
• Perform check-in and check-out procedures with guests.
• Coordinate with housekeeping and other staff to ensure seamless guest experiences.

Skills

Outgoing demeanor

Customer service

Multi-tasking

Communication skills

Education

High School Diploma or equivalent

Tools

Windows OS

Multi-line phone system

Job description

Kings Courtyard Inn is seeking a full-time or part-time employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding the company's reputation for hospitality, service, and luxury. With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Kings Courtyard Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality.

The part-time candidate must be available for two 7am-3pm shifts, and a full time candidate must have full open availability.

RESPONSIBILITIES

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedure with guests.
• Collaborate with housekeeping and other staff to provide a seamless guest experience.

REQUIREMENTS

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must be able to work two to three 7a.m.-3p.m shifts per week, including weekends and holidays.
• Front desk/concierge experience required - luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.

Benefits:

• Free Parking Available
• Competitive pay - commensurate with experience
• Holiday pay available after 90 days; Paid Time Off available after 1 year; Full Time employees are eligible for Medical, Dental, Vision and Supplemental Insurance after 60 days.

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.