Front Desk & Compliance Administrative Coordinator

Nunez Community College; Baton Rouge (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Louisiana Real Estate Commission is seeking an Administrative Coordinator to provide a professional first impression, manage licensing processes, and support regulatory workflows. You will greet visitors, route inquiries, process payments, maintain records, and ensure compliance in a busy government office.

The role requires strong communication, discretion, and adherence to policies, with regular daytime hours and an emphasis on accuracy and customer service.

Qualifications

• Three years of experience in administrative services.
• Experience substitution: 15 semester hours equals six months of experience.
• State Civil Service job specifications govern the role.

Responsibilities

• Open the office at start of business and prepare reception area.
• Greet visitors and route them to appropriate staff.
• Answer and route multi-line telephone calls and provide information.
• Respond to general inquiries via email and public channels.
• Receive, date-stamp, sort and distribute mail and documents; prepare outgoing mail.
• Accept and process license applications, renewals, fees and other payments; issue receipts.
• Verify submitted forms and notify applicants of omissions.
• Enter data and maintain records in licensing and document management systems.
• Keep reception area organized and stocked with materials.
• Handle confidential information in compliance with laws.
• Perform other duties as assigned; close office at end of day.

Skills

Accepting Direction

Policies & Procedures

Critical Thinking

Adapting to Change

Effective Communication

Professionalism

Customer Focus

Active Learning

Judgment & Reasoning

Data Usage

Job description

Louisiana Real Estate Commission is seeking an Administrative Coordinator to provide a professional first impression, manage licensing processes, and support regulatory workflows. You will greet visitors, route inquiries, process payments, maintain records, and ensure compliance in a busy government office.

The role requires strong communication, discretion, and adherence to policies, with regular daytime hours and an emphasis on accuracy and customer service.