Compliance Specialist

ViziRecruiter,LLC.; Louisiana (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Annual performance bonus

Paid time off

Job summary

A gaming and entertainment company is seeking a Compliance Officer to assist in training, maintaining compliance programs, and coordinating regulatory activities in Louisiana. The role requires a High School Diploma and a minimum of one year of experience in compliance or governmental affairs, preferably in a casino setting. Proficiency in Microsoft Office and excellent communication skills are essential. This position supports regulatory compliance, maintains detailed records, and ensures superior customer service in line with company standards.

Qualifications

• 1+ year of experience in compliance or governmental affairs required.
• Knowledge of Casino Operations software is a plus.
• Ability to handle confidential matters with professionalism.

Responsibilities

• Assist in training and enforcing compliance programs.
• Coordinate regulatory activities across departments.
• Maintain detailed compliance records and logs.

Skills

Microsoft Office proficiency

Excellent communication skills

Time management skills

Interpersonal skills

Education

High School Diploma or equivalent

Bachelor's degree in related field (preferred)

Tools

Casino Operations software

Job description

Overview

We’re looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast‑paced industry. You’ll work with a diverse team driven by enthusiasm for helping people find and have more fun, while giving you opportunities for career growth and support to expand your possibilities.

Initial placement within the salary range is based on relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs supporting financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and an annual performance bonus—may vary by position. Paid time off is earned according to local policy and increases with length of employment.

Responsibilities

• Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.
• Coordinates regulatory activities to provide optimum support to all departments and manager.
• Processes renewal submissions for the Louisiana Gaming Control Board.
• Maintains organized set of detailed records and files to document transactions.
• Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.
• Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters.
• Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale implementation procedures; reports findings to manager.
• Assists in Audit of Self-Exclusion program, as necessary.
• Maintains necessary compliance logs and ensures they are updated.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Assists manager with administrative duties, as needed.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Assists in Audit of Responsible Gaming, CTR, and SARC and/or Title 31 programs, in accordance with property’s established compliance guidelines.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• High School Diploma or equivalent and minimum one (1) year of experience in compliance or governmental affairs required, Bachelor’s degree in related field preferred; or equivalent combination of education and experience. Casino experience required.
• Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Knowledge of Casino Operations software and equipment a plus.
• Ability to maintain a high level of confidentiality and professionalism.
• Must possess excellent written and verbal communication skills.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to review documents for regulatory requirements.
• Must have excellent interpersonal, organizational, and time management skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.