Licensing Operations Coordinator

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Louisiana Department of Education – Office of Early Childhood Operations in Baton Rouge is seeking an Administrative Coordinator 4 to serve as one of two contacts to gather information about complaints and self-reported incidents for licensed and unlicensed early learning sites, and to provide administrative support to keep the office running smoothly.

The role emphasizes communicating effectively, accountability, following policies, critical thinking, ethics, and customer focus; three years

Qualifications

• Three years of experience in administrative services.
• Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Review and process self-reported incidents from licensed early learning centers
• Take phone calls from complainant regarding licensed sites and unlicensed locations
• Answer incoming calls, route messages, and provide general information about the licensing process
• Generate and update schedule inspection requests
• Review Inspections
• Support the Licensing team with everyday office tasks like mail distribution and general administrative support

Skills

Communicating Effectively

Demonstrating Accountability

Following Policies and Procedures

Thinking Critically

Acting with Ethics and Integrity

Focusing on Customers

Job description

The Louisiana Department of Education – Office of Early Childhood Operations in Baton Rouge is seeking an Administrative Coordinator 4 to serve as one of two contacts to gather information about complaints and self-reported incidents for licensed and unlicensed early learning sites, and to provide administrative support to keep the office running smoothly.

The role emphasizes communicating effectively, accountability, following policies, critical thinking, ethics, and customer focus; three years