Front Desk & Community Services Specialist

Ultipro; Phoenix (AZ); On-site; USD 35,000 - 37,000; Full time

Job summary

Salvation Army in Phoenix seeks a Full Time/Non-Exempt receptionist/clerical associate at Herberger Center – Phoenix Family Services. The role handles multi-line phones, client information, and reception duties, with a focus on assistance programs and safe, confidential service.

The position requires a high school diploma, strong communication, and organizational skills. Background checks and fingerprint clearance may be required; some weekend hours during Heat Relief season could apply.

Qualifications

• Must have a high school diploma or GED.
• Must have good telephone and communication skills.
• General clerical and computer skills required.
• Should be well organized and detail oriented.
• Must handle crisis/emergency situations and maintain a non-judgmental attitude.

Responsibilities

• Provide information to people in the community who seek our services.
• Answer multi-line phone and route calls to appropriate staff person.
• Provide general clerical assistance to Phoenix Family Services.
• Prepare and file documents and applications for economic assistance.
• Prepare correspondence and distribute mail.
• Maintain reception stocked with food boxes and distribute them during business hours.
• Maintain reception fridge stocked with water from kitchen.
• Track water and supplies and report monthly to supervisor.
• Assist with cooling station during Heat Relief season, including some weekends.
• Other duties as assigned by supervisor.

Skills

Telephone communication

Clerical skills

Detail oriented

Organizational skills

Crisis management

Education

High School Diploma or GED

Tools

Computer skills

Fingerprint clearance card

Job description

Salvation Army in Phoenix seeks a Full Time/Non-Exempt receptionist/clerical associate at Herberger Center – Phoenix Family Services. The role handles multi-line phones, client information, and reception duties, with a focus on assistance programs and safe, confidential service.

The position requires a high school diploma, strong communication, and organizational skills. Background checks and fingerprint clearance may be required; some weekend hours during Heat Relief season could apply.