Community Front Desk & Social Services Assistant

Sean Morton Ins Agency Inc; Peoria (IL); On-site; USD 23,529 - 28,227; Full time

Job summary

The Salvation Army in Peoria seeks a Social Services Assistant to provide front-window support and assist the community in emergency services. You will greet visitors, handle calls, collect documentation, and perform clerical duties to support the Social Services team.

Ideal candidates have a high school diploma and at least two years in receptionist or administrative roles, with strong communication, confidentiality, and MS Office skills.

Qualifications

• High School Diploma or equivalent.
• Two years plus of experience in a receptionist/front desk/customer service/administrative support role preferred.
• Excellent written and verbal communication skills with strong interpersonal abilities.
• Close attention to detail and a high level of confidentiality.
• Ability to multi-task several projects concurrently.
• Respect for diverse backgrounds and culturally sensitive interactions.
• Ability to establish and implement policies and procedures.
• Proficiency in computer software including MS Office and email.

Responsibilities

• Provide administrative support to the Assistant Director of Social Services with scheduling, records, reports, and correspondence.
• Coordinate department communications and front lobby operations.
• Greet and assist individuals entering the front lobby; answer calls and direct inquiries.
• Collect required paperwork and maintain client records for case management staff.
• Assist with Utility Emergency Assistance requests and related paperwork.

Skills

Communication

Reception

Confidentiality

Multitasking

Team player

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Salvation Army in Peoria seeks a Social Services Assistant to provide front-window support and assist the community in emergency services. You will greet visitors, handle calls, collect documentation, and perform clerical duties to support the Social Services team.

Ideal candidates have a high school diploma and at least two years in receptionist or administrative roles, with strong communication, confidentiality, and MS Office skills.