Front Desk & Community Programs Coordinator

Epworth Children & Family Services; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent medical, dental, vision and

Voluntary benefits such as STD, LTD

403(b) with company match

Paid time off: vacation and sick leave

Job summary

Epworth Children's Home is seeking a Family Resource Center Coordinator to serve as the administrative front desk contact for visitors, clients, and staff. The role emphasizes excellent customer service, front desk operations, and a range of administrative support tasks to keep day-to-day activities running smoothly.

You will greet guests, manage calls and emails, support program staff, handle donations, and coordinate with volunteers while upholding confidentiality and organizational procedures

Qualifications

• High school diploma or equivalent required; associate's degree or higher preferred.
• 1–2 years of administrative or customer service experience.
• Proficient with Microsoft Word, Excel, Outlook and office equipment.

Responsibilities

• Greet and welcome visitors in a warm, professional manner.
• Answer and direct phone calls and emails promptly and courteously.
• Maintain the front desk area and lobby to keep a clean, organized appearance.
• Manage mail, deliveries, and scheduling; maintain calendars as needed.
• Provide administrative support to program staff (photocopying, scanning, filing).
• Monitor office supplies and place orders when needed.
• Ensure confidentiality and compliance with procedures.
• Oversee donations and coordinate with volunteers for the Family Resource Center.

Skills

Customer service

Multitasking

Organizational skills

Communication

Independent and collaborative work

Travel flexibility

Education

High school diploma or equivalent

Associate's degree or higher preferred

Tools

Microsoft Office Suite

Word

Excel

Outlook

Job description

Epworth Children's Home is seeking a Family Resource Center Coordinator to serve as the administrative front desk contact for visitors, clients, and staff. The role emphasizes excellent customer service, front desk operations, and a range of administrative support tasks to keep day-to-day activities running smoothly.

You will greet guests, manage calls and emails, support program staff, handle donations, and coordinate with volunteers while upholding confidentiality and organizational procedures