Front Desk & Administrative Coordinator – Family Resource Center

Epworth; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent medical, dental, vision and药

Company paid life insurance

403(b) with company match

Ample vacation and sick leave

PSLF eligibility

Job summary

Epworth Children's Home in South Carolina seeks a Family Resource Center Coordinator to manage front desk operations, greet visitors, answer calls, and provide administrative support to staff. The role includes handling mail, scheduling, data entry, and maintaining confidentiality, with responsibilities for Katrina's Kloset and donations coordination.

The position requires strong communication, organization, and the ability to multitask in a nonprofit setting, with willingness to travel and pass

Qualifications

• High school diploma or equivalent required.
• 1–2 years administrative or customer service experience.
• Proficient in Microsoft Office Suite and office equipment.
• Must pass a comprehensive background check, including drug screening, SLED check, DSS Central Registry, and Sex Offender Registry clearance.
• Valid South Carolina Driver's License; ability to lift up to 50 pounds and travel as needed.

Responsibilities

• Greet and welcome visitors in a warm, professional manner.
• Answer and direct phone calls and emails promptly and courteously.
• Maintain the front desk area and lobby to ensure a clean and organized appearance.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and maintain calendars as needed.
• Assist with data entry, filing, and document management.
• Provide administrative support to program staff, including photocopying, scanning, and preparing materials.
• Monitor office supplies and place orders when needed.
• Ensure compliance with organizational procedures and confidentiality standards.
• Support special projects and events as assigned.
• Oversee stocking and maintenance of the Family Resource Center's Katrina's Kloset.
• Accept and organize donations; collaborate with partners regarding donations.
• Coordinate with the Volunteer Coordinator to oversee volunteer workgroups.

Skills

Customer service

Front desk operations

Written and verbal communication

Multitasking

Professional demeanor

Travel readiness

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Office equipment

Job description

Epworth Children's Home in South Carolina seeks a Family Resource Center Coordinator to manage front desk operations, greet visitors, answer calls, and provide administrative support to staff. The role includes handling mail, scheduling, data entry, and maintaining confidentiality, with responsibilities for Katrina's Kloset and donations coordination.

The position requires strong communication, organization, and the ability to multitask in a nonprofit setting, with willingness to travel and pass