Front Desk & Communications Coordinator

Louisiana Department Of Transportation and Development; Bossier City (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Louisiana Department of Transportation and Development is hiring a Front Desk/Switchboard Operator to manage the District 04 Headquarters switchboard, greet visitors, process mail, and handle data entry. The role requires independent work, participation in training programs, and adherence to policies.

Daily duties include directing calls, relaying messages, and supporting clerical tasks. Ideal candidates will have administrative services experience, be able to work with little supervision, and

Qualifications

• Two years of experience in administrative services.
• Experience substitution: 15 semester hours equals six months experience.

Responsibilities

• Operates the district switchboard and two-way radio.
• Greets and assists internal and external customers professionally.
• Directs calls and relays messages to appropriate staff.
• Receives, stamps, sorts, and distributes mail; handles outgoing mail.
• Maintains petty cash and records documentation.
• Enters calls into the Customer Service Database and updates records.
• Communicates with management, staff, vendors, and the public on duties.
• May perform other duties including emergency/disaster support.

Skills

Administrative support

Tools

Customer Service Database

Job description

Louisiana Department of Transportation and Development is hiring a Front Desk/Switchboard Operator to manage the District 04 Headquarters switchboard, greet visitors, process mail, and handle data entry. The role requires independent work, participation in training programs, and adherence to policies.

Daily duties include directing calls, relaying messages, and supporting clerical tasks. Ideal candidates will have administrative services experience, be able to work with little supervision, and