Admin Coordinator 3 (Switchboard)

State of Louisiana; Chase (LA); On-site; USD 16,000 - 22,000; Full time

Job summary

Louisiana Department of Transportation and Development (DOTD) seeks a Switchboard/Receptionist to act as the first face for District 58, handling calls, visitor greeting, and basic accounting tasks. The role includes logging complaints, creating vendor payment documents, auditing forms, and maintaining copy machines.

Full-time weekdays with compensation not less than $13.77/hour. Two years in administrative services preferred; experience substitution via college hours applies.

Qualifications

• This role requires at least two years in administrative services.
• Experience substitution: 15 semester hours equals six months of experience.
• Appointment types include probation, promotion, or detail to special duty.

Responsibilities

• Greet and direct visitors; answer and route phone calls.
• Log requests and complaints about the roads; route to staff.
• Create documents for vendor payments; audit documents and forms.
• Scan documents and enter information into databases; prepare reports.
• Audit accounting documents, reports, and forms.
• Maintain copy machines; schedule repairs and restock.

Skills

Accountability

Policy compliance

Critical thinking

Tools

DOTD log system

Databases

Copy machines

Job description

DISTRICT 58 - Unit 001 (SWITCHBOARD- CHASE)

JOB NUMBER: 58/96361/AC3/08.26.2026-JB

This position operates the switchboard and serves as the "first face" for District 58 to visitors/customers in the front receptionist area, creating and maintaining an atmosphere of professional friendliness and helpfulness. The switchboard operator records calls and complaints into the DOTD log system. This position also has accounting duties, such as creating documents for payment to vendors and auditing documents, reports, and forms for accuracy and completeness. Additionally, the switchboard operator is responsible for maintaining the copy machines.

An ideal candidate will possess the following competencies:

• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Greet and direct visitors; answer and route phone calls.
• Log requests and complaints from the public about the roads that DOTD maintains; route to appropriate personnel.
• Create documents necessary for payment to vendors for goods and services.
• Scan documents and enter information into databases; prepare reports.
• Audit accounting documents, reports, and forms.
• Maintain copy machines; fill with paper, toner, and staples and schedule repairman.

Position-Specific Details:

• Appointment Type: Probation, promotion, or detail to special duty.
• Career Progression: This position will be filled as an Admin Coordinator 3.
• Work Schedule: Full-time weekdays.
• Compensation: Depends on qualifications; no less than $13.77/hour.

Contact Information:

For further information about this vacancy, contact:

Contact Name: April Morace

Job Title: Admin Program Manager 3

Phone Number: 318-412-3157

The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available here.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.