Front Desk & Client Services Specialist (Tax Office)

H&R Block, Inc.; Sparks (NV); On-site; USD 17,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Sparks, NV is seeking a seasonal Client Service Professional / Receptionist. This in-person role is the friendly first impression, managing client check-ins and scheduling with tax professionals, and supporting daily office operations alongside a team of tax experts.

Ideal candidates will have experience in fast-paced client service, strong communication, multitasking, and basic computer tools. Availability for evenings/weekends during tax season is expected.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and serve as the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Office software

Team collaboration

Professional demeanor

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Sparks, NV is seeking a seasonal Client Service Professional / Receptionist. This in-person role is the friendly first impression, managing client check-ins and scheduling with tax professionals, and supporting daily office operations alongside a team of tax experts.

Ideal candidates will have experience in fast-paced client service, strong communication, multitasking, and basic computer tools. Availability for evenings/weekends during tax season is expected.