Front Desk & Client Services Specialist (In-Person)

H&R Block, Inc.; Henderson (NV); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You will be the friendly face of the office and help guide clients to the right tax professionals. In this role, you will manage check-ins, handle document intake, and maintain a clean, organized reception area while collaborating with tax professionals to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage priorities throughout the day.

Responsibilities

• Greet clients warmly and be the friendly face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal communication

Multitasking

Team collaboration

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You will be the friendly face of the office and help guide clients to the right tax professionals. In this role, you will manage check-ins, handle document intake, and maintain a clean, organized reception area while collaborating with tax professionals to ensure a smooth client experience.