Front Desk & Client Services Specialist - Home Care

ADP, Inc.; Pittsburgh (Allegheny County); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

Retirement savings plan

Paid time off and holidays

Résumé du poste

Care Crafter Home Care, LLC in Baldwin, Pittsburgh, PA seeks a friendly Receptionist to greet clients, manage calls, schedule appointments, and support a welcoming front desk. You will handle mail, data entry, and multi-task administrative tasks with a patient, customer-focused approach.

The role emphasizes clear communication, teamwork, and adaptability to changing priorities while representing a professional image at the front desk.

Qualifications

• High school diploma or equivalent required; an Associate's degree preferred.
• Experience as a receptionist or in customer service.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.).
• Customer-focused with empathy and patience.
• Professional appearance and demeanor.
• Ability to work independently and in a team.
• Flexibility to adapt to changing priorities and schedules.

Responsabilités

• Front Desk Operations: Greet clients, visitors, and staff with a warm, professional demeanor.
• Appointment Scheduling: Coordinate and schedule appointments in the system.
• Client and Visitor Assistance: Answer inquiries and provide service information.
• Administrative Support: Manage mail, data entry, filing, and related tasks.
• Communication Coordination: Relay messages between clients, staff, and departments.
• Collaboration: Work with other departments to ensure smooth information flow.
• Problem Solving: Address client concerns professionally and escalate when needed.

Connaissances

Verbal communication

Written communication

Organizational skills

Customer service

Teamwork

Adaptability

Formation

High school diploma

Associate's degree preferred

Outils

Microsoft Office Suite

Description du poste

Care Crafter Home Care, LLC in Baldwin, Pittsburgh, PA seeks a friendly Receptionist to greet clients, manage calls, schedule appointments, and support a welcoming front desk. You will handle mail, data entry, and multi-task administrative tasks with a patient, customer-focused approach.

The role emphasizes clear communication, teamwork, and adaptability to changing priorities while representing a professional image at the front desk.