Client-Focused Front Desk & CRM Specialist

BestCare Treatment Services, Inc.; Bend (OR); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

BestCare Treatment Services, Inc. is seeking an Administrative Support Specialist/CRM at the Taylor Center front desk.

This entry-level role provides welcoming, professional front-office support including reception, scheduling appointments, creating client files, verifying information, and completing accurate data entry. The position supports a program that values lived experience and assists with answering questions, referring issues to higher-level staff when needed, and coordinating referrals

Qualifications

• Assoc. degree or college-level business courses + 2 years’ solid business/office experience or HSD (or equivalent) + 4 years’ solid business/office experience
• Proficiency with MS Office 365 and EMR systems; strong organizational and data-entry skills

Responsabilités

• Serves as the first point of contact for clients and families with a welcoming, professional demeanor
• Manages referrals and data entry into EMR; coordinates scheduling and billing support
• Answers multi-line phone system; transfers calls and takes messages as needed
• Maintains client files, verifies information, and generates reports for clinical staff
• Schedules team appointments to keep the calendar fully booked; supports office operations
• Trains new staff on Front Office processes and coordinates with vendors as needed

Connaissances

MS Office 365

EMR system

MOTS

Virtual meeting platforms

Formation

Associate degree or college-level business courses

High School Diploma (HSD)

Description du poste

BestCare Treatment Services, Inc. is seeking an Administrative Support Specialist/CRM at the Taylor Center front desk.

This entry-level role provides welcoming, professional front-office support including reception, scheduling appointments, creating client files, verifying information, and completing accurate data entry. The position supports a program that values lived experience and assists with answering questions, referring issues to higher-level staff when needed, and coordinating referrals