Receptionist

ADP, Inc.; Pittsburgh (Allegheny County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan

Paid time off and holidays

Job summary

Care Crafter Home Care, LLC in Baldwin, Pittsburgh, PA seeks a friendly Receptionist to greet clients, manage calls, schedule appointments, and support a welcoming front desk. You will handle mail, data entry, and multi-task administrative tasks with a patient, customer-focused approach.

The role emphasizes clear communication, teamwork, and adaptability to changing priorities while representing a professional image at the front desk.

Qualifications

• High school diploma or equivalent required; an Associate's degree preferred.
• Experience as a receptionist or in customer service.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.).
• Customer-focused with empathy and patience.
• Professional appearance and demeanor.
• Ability to work independently and in a team.
• Flexibility to adapt to changing priorities and schedules.

Responsibilities

• Front Desk Operations: Greet clients, visitors, and staff with a warm, professional demeanor.
• Appointment Scheduling: Coordinate and schedule appointments in the system.
• Client and Visitor Assistance: Answer inquiries and provide service information.
• Administrative Support: Manage mail, data entry, filing, and related tasks.
• Communication Coordination: Relay messages between clients, staff, and departments.
• Collaboration: Work with other departments to ensure smooth information flow.
• Problem Solving: Address client concerns professionally and escalate when needed.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Teamwork

Adaptability

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Baldwin, Pittsburgh, PA, US

30+ days ago Requisition ID: 1003

Salary Range: $15.00 To $18.00 Hourly

Job Description: Receptionist at Care Crafter Home Care, LLC

Company Overview:

Care Crafter Home Care, LLC is a respected provider of compassionate home care services committed to enhancing the well-being of our clients. We are seeking a friendly and attentive Receptionist to join our team and be the welcoming face and voice of our organization. The Receptionist will play a vital role in creating a positive first impression for clients, visitors, and staff, while efficiently managing various administrative tasks.

Position Summary:

The Receptionist at Care Crafter Home Care, LLC will be responsible for greeting and assisting clients, visitors, and staff, managing incoming calls, scheduling appointments, and maintaining a well-organized and welcoming front desk environment. This role requires exceptional communication skills, a customer-oriented mindset, and the ability to handle various administrative duties effectively.

Key Responsibilities:

Front Desk Operations:

Greet clients, visitors, and staff with a warm and professional demeanor, creating a positive first impression.

Answer and direct incoming calls to the appropriate person or department, providing accurate and timely information.

Appointment Scheduling:

Coordinate and schedule appointments, ensuring accurate entries into the scheduling system.

Notify appropriate staff members of client appointments and any changes or cancellations.

Client and Visitor Assistance:

Assist clients and visitors with inquiries, providing information about our services, policies, and procedures.

Maintain a neat and organized reception area, ensuring a comfortable and welcoming environment.

Administrative Support:

Manage mail and package distribution, ensuring timely delivery to the appropriate recipients.

Perform data entry, filing, and other administrative tasks as needed to support office operations.

Communication Coordination:

Relay messages and information between clients, DCWs, and staff members to facilitate effective communication.

Collaborate with other departments to ensure smooth information flow and coordination.

Problem Solving and Conflict Resolution:

Address client concerns, requests, or issues in a professional and courteous manner, escalating matters as necessary.

Collaborate with the management team to resolve any challenges or discrepancies that may arise.

Qualifications and Requirements:

High school diploma or equivalent (Associate's degree preferred).

Proven experience as a receptionist or in a customer service role.

Excellent verbal and written communication skills.

Strong organizational skills and the ability to handle multiple tasks concurrently.

Proficiency in using office equipment and software applications, including Microsoft Office Suite.

Customer-focused attitude with a high level of empathy and patience.

Professional appearance and demeanor.

Ability to work effectively both independently and as part of a team.

Flexibility to adapt to changing priorities and schedules.

Compensation and Benefits:

Competitive hourly wage.

Health, dental, and vision insurance options.

Retirement savings plan.

Paid time off and holidays.