Front Desk & Client Services Specialist — Growth & Training

Mindful Therapy Group; Tacoma (WA); Hybrid; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health coverage

PTO 15 days

Holidays

401k match

Life insurance

Professional development

Zusammenfassung

Mindful Therapy Group is seeking a full-time front desk administrator to deliver exceptional customer service and support mental health providers with daily administrative tasks. You will greet clients, schedule appointments, and assist with insurance verifications in a fast-paced, supportive setting.

We offer flexible schedules (7:00am-3:00pm and 12:00pm-8:00pm) and provide benefits like health coverage, PTO, holidays, 401k matching, and life insurance.

Qualifikationen

• Customer service skills and a passion for learning are required.
• Ability to multi-task and prioritize in a fast-paced environment.
• Flexibility with schedules including 7:00am-3:00pm and 12:00pm-8:00pm, Monday-Friday and rotating Saturdays.

Aufgaben

• Providing excellent customer service over the phone, in person, and via email.
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk and helping clients prepare for visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Kenntnisse

Customer service

Communication

Multi-tasking

Administrative support

Phone etiquette

Jobbeschreibung

Mindful Therapy Group is seeking a full-time front desk administrator to deliver exceptional customer service and support mental health providers with daily administrative tasks. You will greet clients, schedule appointments, and assist with insurance verifications in a fast-paced, supportive setting.

We offer flexible schedules (7:00am-3:00pm and 12:00pm-8:00pm) and provide benefits like health coverage, PTO, holidays, 401k matching, and life insurance.