Front Desk Administrator — Growth & Impact

Mindful Support Services; Mountlake Terrace (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

75% health/dental/vision coverage

15 PTO days annually

6 paid holidays per year

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group is seeking a full-time front desk representative in Mountlake Terrace, WA. The role focuses on delivering excellent customer service, welcoming clients, and managing front-desk operations to keep daily workflows smooth.

The position offers training, advancement opportunities, and a supportive team in a private-practice services environment. Benefits include substantial health coverage, PTO, holidays, 401k matching, life insurance, and professional development.

Qualifications

• Experience in customer service is preferred.
• Ability to multi-task and prioritize tasks.
• Willingness to engage with clients and providers.
• Open to feedback and growth.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Skills

Customer service

Multitasking

Communication

Front desk

Job description

Mindful Therapy Group is seeking a full-time front desk representative in Mountlake Terrace, WA. The role focuses on delivering excellent customer service, welcoming clients, and managing front-desk operations to keep daily workflows smooth.

The position offers training, advancement opportunities, and a supportive team in a private-practice services environment. Benefits include substantial health coverage, PTO, holidays, 401k matching, life insurance, and professional development.