Front Desk & Client Services Specialist

H&R Block, Inc.; Blackshear (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking aseasonal Client Service Professional / Receptionist in Blackshear, GA. The role is in-person and involves greeting clients, managing schedules, and supporting daily office operations within a team of tax professionals.

Ideal candidates will have strong interpersonal skills, the ability to multitask, and experience in fast-paced, client-focused environments. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Office software

Evenings/weekends availability

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking aseasonal Client Service Professional / Receptionist in Blackshear, GA. The role is in-person and involves greeting clients, managing schedules, and supporting daily office operations within a team of tax professionals.

Ideal candidates will have strong interpersonal skills, the ability to multitask, and experience in fast-paced, client-focused environments. Evening and weekend availability during tax season is preferred.