Front Desk & Client Services Pro (Tax Season) - Evenings

H&R Block, Inc.; Richburg (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Richburg, SC is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. This in-person role offers training and a potential path into tax preparation or office leadership.

Responsibilities include greeting clients, answering calls, scheduling appointments, checking in clients, and maintaining a professional office environment while handling confidential information with care.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle confidential client information with discretion.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Team collaboration

Adaptability

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Richburg, SC is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. This in-person role offers training and a potential path into tax preparation or office leadership.

Responsibilities include greeting clients, answering calls, scheduling appointments, checking in clients, and maintaining a professional office environment while handling confidential information with care.