Front Desk & Client Services Associate – In-Office

Salem Five Bank; Danvers (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Tuition reimbursement

Employee referral program

Job summary

Salem Five Bank is seeking a qualified receptionist/administrative assistant for an in-office role in Massachusetts. The position supports front desk operations, answer-and-transfer calls, greet visitors, and manage mail and shipping processes.

Strong clerical skills and familiarity with standard office equipment are essential. The role emphasizes professionalism, compliance with banking policies, and training new personnel at the front desk.

Qualifications

• High school diploma or GED required, or 1–3 months related experience or training.
• Strong clerical and administrative skills in an office setting.
• Ability to handle phones, visitors, and mail with professionalism.
• Familiarity with common office equipment and procedures.

Responsibilities

• Answer multi-line telephone and transfer calls or take messages.
• Greet and screen visitors and notify the appropriate person.
• Maintain a professional office environment and promote a positive image.
• Coordinate UPS shipping and track deliveries for clients and Account Managers.
• Perform clerical duties: typing, photocopying, faxing, collating, shredding.
• Handle daily outgoing mail and process via postage meter.
• Manage incoming mail and assign to Account Managers or departments.
• Assist with front desk training for new personnel at reception.
• Ensure compliance with banking laws and company policies.

Skills

Telephone skills

Guest reception

Clerical tasks

Mail handling

Training others

Office equipment

Education

High school diploma or GED

Tools

Photocopier

Postage meter

Fax machine

Multi-line phone system

Job description

Salem Five Bank is seeking a qualified receptionist/administrative assistant for an in-office role in Massachusetts. The position supports front desk operations, answer-and-transfer calls, greet visitors, and manage mail and shipping processes.

Strong clerical skills and familiarity with standard office equipment are essential. The role emphasizes professionalism, compliance with banking policies, and training new personnel at the front desk.