In-Office Front Desk & Client Care Coordinator

Salem Five Insurance Svcs; Woburn (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee referral program

Annual holiday reception

Summer family outing

Job summary

Salem Five Insurance Svcs is seeking a detail‑oriented front desk administrator for an in‑office role in Massachusetts. You will answer calls, greet clients, and manage mail and clerical tasks while upholding a professional department image.

Responsibilities include coordinating shipments, supporting Account Managers, training new staff, and ensuring compliance with banking policies. Salary ranges from $45,000 to $55,000 and benefits include medical, dental, and vision coverage.

Qualifications

• High school diploma or GED required, or equivalent combination of education and experience.
• Comprehensive benefits package including medical, dental, and vision; FSA/HSA; 401(k) matching; tuition reimbursement.

Responsibilities

• Answer multi-line telephone and transfer or take messages.
• Greet visitors professionally and notify appropriate person of arrival.
• Maintain a professional office environment and promote a positive image.
• Coordinate UPS shipping and verify deliveries for clients and Account Managers.
• Perform clerical duties: typing, photocopying, faxing, collating, shredding.
• Process daily outgoing mail and manage incoming mail for the agency.
• Assist the Manager and train new front desk staff as needed.
• Ensure compliance with banking laws and company policies.

Education

High school diploma or GED

Job description

Salem Five Insurance Svcs is seeking a detail‑oriented front desk administrator for an in‑office role in Massachusetts. You will answer calls, greet clients, and manage mail and clerical tasks while upholding a professional department image.

Responsibilities include coordinating shipments, supporting Account Managers, training new staff, and ensuring compliance with banking policies. Salary ranges from $45,000 to $55,000 and benefits include medical, dental, and vision coverage.