Customer Services Specialist (Office Specialist 1)

Oregon Dept. of State Lands; Salem (OR); On-site; USD 38,000 - 50,000; Full time

Job summary

Oregon Dept. of State Lands is seeking a Customer Services Specialist to support front-desk reception and essential administrative duties in Salem. This is a non-hybrid, in-office position requiring five days per week on-site.

You will handle multiple phone lines, greet visitors, process payments, and coordinate mail and room scheduling to keep the office running smoothly.

Qualifications

• Front-desk reception experience preferred.
• Strong communication and organizational skills required.
• Comfort with handling payments and scheduling tasks.

Responsibilities

• Answer multiple phones.
• Greet and assist walk-in customers.
• Process payments.
• Schedule conference rooms.
• Route mail for all building tenants.
• Maintain agency phone lists, coordinate inter-agency mail.
• Sort, open, date-stamp, and route incoming mail.
• Order and manage office supplies.
• Prepare documents for scanning.

Skills

Phone etiquette

Customer service

Administrative tasks

Office coordination

Tools

MS Office

Job description

Customer Services Specialist (Office Specialist 1)

Are you ready to support a busy office with front-desk reception and administrative tasks? This is a non-hybrid position and requires in-office work at our Salem location five days a week.

What you will be doing:

• Answer multiple phones
• Greet and assist walk-in customers
• Process payments
• Schedule conference rooms
• Route mail for all building tenants
• Maintain agency phone lists, coordinate inter-agency mail
• Sort, open, date-stamp, and route incoming mail
• Order and manage office supplies
• Prepare documents for scanning

Working Conditions

This is a non-Hybrid position requiring in office work 5 days a week. The role involves regular computer use, including viewing a monitor and sitting for extended periods of time to complete daily tasks. The position may operate in a fast-paced e...