Front Desk & Client Service Pro — Tax Season

H&R Block, Inc.; Sandusky (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling and intake, support daily operations, and work with tax professionals.

This in-person role offers training and growth opportunities during tax season. Responsibilities include greeting clients, routing them to the right professional, handling documents, and maintaining a clean, organized office while protecting client confidentiality.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Ability to multitask with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure smooth service.

Skills

Interpersonal communication

Multitasking

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling and intake, support daily operations, and work with tax professionals.

This in-person role offers training and growth opportunities during tax season. Responsibilities include greeting clients, routing them to the right professional, handling documents, and maintaining a clean, organized office while protecting client confidentiality.