Front Desk & Client Experience Pro (Tax Season)

H&R Block, Inc.; Galveston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers a stepping stone into tax preparation or office leadership within a friendly tax office environment. You will collaborate with tax professionals, handle check-ins, organize documents, and maintain a professional reception area while safeguarding sensitive client information during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork abilities.
• Ability to multitask and manage priorities during the day.
• Attention to detail and follow-through.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers a stepping stone into tax preparation or office leadership within a friendly tax office environment. You will collaborate with tax professionals, handle check-ins, organize documents, and maintain a professional reception area while safeguarding sensitive client information during tax season.