Client Service & Front Desk Pro (Tax Season)

H&R Block; Lake Lotawana (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers a stepping stone into tax prep or office leadership as you gain training and experience. The role emphasizes greeting clients, handling check-in, coordinating with teams, and maintaining a professional, confidential office environment during tax season and

Qualifications

• Proven ability to interact with clients professionally in a fast-paced environment.
• Strong communication and collaboration with team members.
• Able to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including document scanning and organization.
• Maintain office cleanliness and organization to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Attention to detail

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers a stepping stone into tax prep or office leadership as you gain training and experience. The role emphasizes greeting clients, handling check-in, coordinating with teams, and maintaining a professional, confidential office environment during tax season and