Front Desk & Client Experience Specialist (Part-Time)

Alera Group, Inc.; New Richmond (WI); On-site; USD 24,796 - 28,929; Part time

Job summary

Alera Group, Inc. is seeking a part-time Receptionist to welcome visitors, answer phones, manage mail and deliveries, and uphold a professional first impression at our New Richmond, Wisconsin office.

The role requires strong communication and interpersonal skills, multitasking ability, and proficiency with Microsoft Word, Excel, and Outlook to support filing, data entry, scheduling, and day-to-day office operations.

Qualifications

• Education or experience in an administrative, customer service, or office support role.
• Strong communication and interpersonal skills, with a friendly, polished demeanor and the ability to interact effectively with clients, visitors, and internal teams.
• Organizational and technical proficiency, including attention to detail, ability to prioritize work, and working knowledge of Microsoft Word, Excel, Outlook, and office equipment.

Responsibilities

• Deliver an exceptional front-desk and client experience by welcoming visitors, managing incoming calls, handling mail and deliveries, and ensuring a professional first impression consistent with company standards
• Provide administrative and clerical support including filing, scanning, data entry, document preparation, office supply management, and meeting space setup
• Support internal teams and office operations by assisting staff with day-to-day administrative and operational needs to ensure a smooth, efficient workplace

Skills

Administrative support

Customer service

Interpersonal skills

Multitasking

Education

Administrative/Office experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Alera Group, Inc. is seeking a part-time Receptionist to welcome visitors, answer phones, manage mail and deliveries, and uphold a professional first impression at our New Richmond, Wisconsin office.

The role requires strong communication and interpersonal skills, multitasking ability, and proficiency with Microsoft Word, Excel, and Outlook to support filing, data entry, scheduling, and day-to-day office operations.