Front Desk & Client Experience Specialist

Global Business Transformation Solutions, LLC (GBTS); Sacramento (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a friendly and professional Receptionist in Sacramento to be the first point of contact for employees, clients, visitors, and vendors. You will manage front desk operations, handle calls, and provide administrative support to maintain a welcoming and efficient office environment.

Responsibilities include directing inquiries, coordinating calendars, and supporting workplace hospitality while upholding service standards and confidentiality.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum 1–3 years of receptionist/front desk/customer service/administrative support experience.
• Technical Skills: Proficiency in Microsoft Office Suite, scheduling systems, and general office technology.

Responsibilities

• Greet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner.
• Manage incoming phone calls efficiently by directing calls to appropriate personnel, taking accurate messages, and responding to inquiries professionally.
• Provide timely assistance and support to visitors and employees by directing them to the appropriate departments or resources.
• Maintain a professional front desk environment that reflects the service standards and values of Opensity Solutions.
• Monitor visitor check-in procedures and maintain visitor logs as required.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Confidentiality

Problem solving

Teamwork

Microsoft Office

Physical stamina

Education

High school diploma

Tools

Scheduling systems

Office technology

Microsoft Office Suite

Job description

Opensity Solutions is seeking a friendly and professional Receptionist in Sacramento to be the first point of contact for employees, clients, visitors, and vendors. You will manage front desk operations, handle calls, and provide administrative support to maintain a welcoming and efficient office environment.

Responsibilities include directing inquiries, coordinating calendars, and supporting workplace hospitality while upholding service standards and confidentiality.