Front Desk & Client Experience Specialist

Dutch Farms; Chicago (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Dutch Farms is seeking a friendly Receptionist to join our team in Chicago. You will be the first point of contact for visitors and callers, manage the front desk, and support daily administrative tasks while delivering professional customer service to clients, vendors and staff.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and maintains a welcoming reception area. Proficiency with Microsoft Word and Excel is preferred, and prior customer-service

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Friendly demeanor and professional appearance.
• Multitask effectively in a fast-paced environment.
• Proficiency with Microsoft Office and basic office equipment.
• Discretion with sensitive information.
• At least 1 year of customer service or reception experience.
• Bilingual abilities are a plus.

Responsibilities

• Greet visitors promptly and courteously.
• Answer phone calls, direct inquiries, and take messages.
• Handle mail, packages, and deliveries.
• Maintain a tidy reception area.
• Provide general information about services or policies.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Professional appearance

Customer service

Bilingual (a plus)

Tools

Microsoft Word

Microsoft Excel

Job description

Dutch Farms is seeking a friendly Receptionist to join our team in Chicago. You will be the first point of contact for visitors and callers, manage the front desk, and support daily administrative tasks while delivering professional customer service to clients, vendors and staff.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and maintains a welcoming reception area. Proficiency with Microsoft Word and Excel is preferred, and prior customer-service