Front Desk & Client Experience Concierge

Four Corners Legacy Law; Village of Chatham (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive Salary: $20–$25 per hour

In‑Office Location

Health Insurance Contribution

Simple IRA Plan with 3% match

Paid Time Off

Job summary

Four Corners Legacy Law seeks a professional receptionist to be the face of the local business in Chatham, NY. You will welcome visitors, manage calls and emails, schedule meetings, handle mail, prepare client communications, and support team operations with data entry and document handling.

The ideal candidate brings strong communication, organization, and customer service skills, along with proficiency in Microsoft Office and Adobe Acrobat Pro.

Qualifications

• Associate’s degree or higher.
• 3‑years of experience as a receptionist, administrative assistant, guest service specialist, or similar office or service position preferred.
• Comfortable taking telephone calls and mitigating stressful situations.
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills.
• Proficient computer skills and knowledge of Microsoft Office Suite, Adobe Acrobat Pro and CRMs.
• Valid driver’s license, reliable vehicle, and safe driving record.
• Must be able to go up and down stairs, and lift 50 pound boxes.

Responsibilities

• Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with directions or information.
• Answer phone calls and emails and communicate relevant information to the appropriate parties.
• Schedule appointments and ensure the business calendar is accurate and up-to-date.
• Manage incoming and outgoing mail and handle deliveries.
• Processes new client information and prepare files.
• Maintain physical and e-file file system.
• Run occasional errands (e.g. Post Office, Bank, Office Supplies).
• Proofread documents for formatting and typographical errors (Microsoft Office and Adobe Acrobat Pro experience required).
• Organize, copy, tab, scan, print, and collate physical documents.
• Manage the breakroom, including preparing coffee for team and clients, re-stockings, keeping kitchen tidy, shredding, ensuring trash is taken out on the appropriate pick up day.
• Working with the team to ensure the best possible results and client experience.
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc.

Skills

Interpersonal skills

Organizational skills

Customer service

Verbal communication

Education

Associate’s degree or higher

Tools

Microsoft Office Suite

Adobe Acrobat Pro

CRMs

Job description

Four Corners Legacy Law seeks a professional receptionist to be the face of the local business in Chatham, NY. You will welcome visitors, manage calls and emails, schedule meetings, handle mail, prepare client communications, and support team operations with data entry and document handling.

The ideal candidate brings strong communication, organization, and customer service skills, along with proficiency in Microsoft Office and Adobe Acrobat Pro.