Front Desk & Client Concierge - Tax Season Specialist

H&R Block, Inc.; Santa Maria (CA); Vor Ort; USD 23.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in person at our Santa Maria office.

You’ll work with tax professionals, handle check-ins, and help keep a professional, welcoming environment during tax season. Ideal candidates have strong communication, multitasking, and organizational skills, plus comfort with basic office software.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Client service

Interpersonal skills

Multitasking

Organization

Computer basics

Evenings/weekends availability

Ausbildung

High school diploma / GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in person at our Santa Maria office.

You’ll work with tax professionals, handle check-ins, and help keep a professional, welcoming environment during tax season. Ideal candidates have strong communication, multitasking, and organizational skills, plus comfort with basic office software.