Seasonal Front Desk & Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Santa Barbara (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical and prescription drug coverage

401(k) plan

Employee Assistance Program

Virtual fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Santa Barbara.

The role involves greeting clients, managing check-ins, answering calls, and coordinating with tax professionals to ensure smooth daily operations. This in-person position requires strong interpersonal skills, multitasking ability, and reliability, with availability for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (MS Office, Teams, scheduling systems).
• Evenings and weekends availability during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Customer service

MS Office

Scheduling systems

Education

High school diploma/GED

Tools

MS Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Santa Barbara.

The role involves greeting clients, managing check-ins, answering calls, and coordinating with tax professionals to ensure smooth daily operations. This in-person position requires strong interpersonal skills, multitasking ability, and reliability, with availability for evenings and weekends during tax season.