Front Desk & Client Concierge

Insurica; United States; Remote; USD 55,000 - 65,000; Full time

Job summary

Insurica in Phoenix, AZ is seeking a friendly Receptionist to greet clients, answer the phone, and support daily office operations. You will manage messages, distribute faxes, type documents, and help maintain the agency’s professional image for callers and visitors.

This full-time role requires a High School diploma or equivalent and offers a standard daytime schedule with opportunities to learn and grow within the agency.

Qualifications

• Proficient in handling a multi-line telephone system.
• Neat, professional appearance and telephone etiquette.
• Strong communication and interpersonal skills.
• Able to operate MS Office efficiently.
• Team player with a client-first mindset.

Responsibilities

• Answer incoming calls and greet visitors in a courteous, helpful manner; route inquiries to the appropriate party.
• Distribute and forward incoming fax messages; track messages.
• Type correspondence, reports, and other documents as requested.
• Send outgoing faxes as needed.
• Maintain logs and the agency’s professional image for callers and visitors.
• Participate in seminars and training for knowledge and skill development.

Skills

Phone etiquette

Neat, professional appearance

Communication skills

MS Office

Team player

Multi-line phone system

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Insurica in Phoenix, AZ is seeking a friendly Receptionist to greet clients, answer the phone, and support daily office operations. You will manage messages, distribute faxes, type documents, and help maintain the agency’s professional image for callers and visitors.

This full-time role requires a High School diploma or equivalent and offers a standard daytime schedule with opportunities to learn and grow within the agency.