Front Desk Client Care Specialist - Veterinary

Madison-Veterinary-Specialists-; Monona (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k retirement plan with matching

Job summary

Madison Veterinary Specialists is expanding and seeking full-time or part-time Client Care Specialists. You will be the first contact for clients and pets, delivering exceptional service in a busy front desk area.

Candidates should have veterinary CCS or assisting experience, with strong communication skills and the ability to multi-task while maintaining a caring and professional demeanor. Knowledge of ImproMed Infinity is a plus, and compensation is commensurate with experience.

Qualifications

• Exceptional customer service and a friendly, helpful attitude.
• Strong communication with clients and team members.
• Ability to multitask in a fast-paced front-desk environment.

Responsibilities

• Serve as the first point of contact for clients and pets.
• Schedule appointments for all service departments.
• Collect payments, make change, and reconcile receipts.

Skills

Customer service

Client communication

Multitasking

Telephone etiquette

Education

High school diploma

Tools

ImproMed Infinity

Job description

Madison Veterinary Specialists is expanding and seeking full-time or part-time Client Care Specialists. You will be the first contact for clients and pets, delivering exceptional service in a busy front desk area.

Candidates should have veterinary CCS or assisting experience, with strong communication skills and the ability to multi-task while maintaining a caring and professional demeanor. Knowledge of ImproMed Infinity is a plus, and compensation is commensurate with experience.