Receptionist & Client Relations — Growth Path

Talentify; Graham (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Licensing cost reimbursement

Job summary

State Farm Agent is seeking a Receptionist to join our friendly, fast-paced office. You’ll greet customers in person and over the phone, manage appointments and office communications, and help maintain customer records with accuracy.

Ideal candidates have prior receptionist or customer service experience, strong communication and interpersonal skills, and solid organizational abilities. Comfort with sales conversations and basic computer skills (MS Office and CRM systems) are a plus, as you’ll

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join our friendly, fast-paced office. You’ll greet customers in person and over the phone, manage appointments and office communications, and help maintain customer records with accuracy.

Ideal candidates have prior receptionist or customer service experience, strong communication and interpersonal skills, and solid organizational abilities. Comfort with sales conversations and basic computer skills (MS Office and CRM systems) are a plus, as you’ll