Front Desk Clerk - Pediatrics

Henry Ford Health Care; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Detroit is seeking an Assistant Office Operations role. You will be the first point of contact for patients and visitors, supporting administrative and clerical tasks in a busy medical setting.

This entry-level position offers opportunities for growth within a large healthcare system and emphasizes teamwork, accuracy, and compassionate care.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience.

Responsibilities

• Greet patients and visitors, ensuring a welcoming first impression.
• Check patients in and out, handling documentation efficiently.
• Verify and enter patient demographic information accurately.
• Obtain and verify insurance authorizations and precertifications.
• Schedule and confirm patient appointments to maintain clinic flow.
• Enter, review, and submit charges for patient procedures daily.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Asst-Office Operations - Henry Ford Health

Job Title

Asst-Office Operations

About the Department

Join our dedicated team at the Moross Road campus, a cornerstone of care for Detroit's east side and the Grosse Pointes. Our location offers a unique blend of community connection, with easy access to lakefront parks, historic architecture, and a scenic commute along the Detroit River corridor. We pride ourselves on delivering compassionate care to our diverse patient population, fostering a supportive environment for both patients and staff alike.

Role Overview

As an Asst-Office Operations, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your role is vital in supporting the administrative and clerical needs of our medical setting, contributing to the smooth operation of patient care services.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, ensuring a positive first impression.
• Check patients in and out, managing necessary documentation efficiently.
• Verify and enter patient demographic information accurately.
• Obtain and verify insurance authorizations and precertifications.
• Schedule and confirm patient appointments, ensuring optimal clinic flow.
• Enter, review, and submit charges for patient procedures and services daily.

Qualifications

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience.

What We Offer

At Henry Ford Health, we foster an environment of continuous learning and professional growth. You¿ll collaborate with a diverse team of dedicated professionals, all united by a mission to provide exceptional care. Join us to make a meaningful impact while advancing your career in a supportive and innovative setting.