Front Desk Clerk - Dental Clinic

Henry Ford Health Care; Detroit (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Henry Ford Health is hiring a Front Desk Clerk to be the first point of contact for patients and visitors in a fast-paced medical setting. You will provide essential administrative support, ensure accurate documentation, and help maintain smooth operations in daily activities.

Responsibilities include greeting patients, checking in/out, entering demographic data, scheduling appointments, handling charges, collecting co-pays, and supporting the care team with clerical tasks.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, insurance authorizations, and precertifications.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Education

High School diploma equivalency or 1 year of applicable job-specific experience

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Job Title: Asst-Office Operations

About the Department: As part of Henry Ford Health, our team is dedicated to delivering exceptional care in a supportive, collaborative environment. We pride ourselves on being a central hub for healthcare services, ensuring our patients receive the highest standard of care in a welcoming setting.

Role Overview: As an Front Desk Clerk, you'll be the first point of contact for patients and visitors, providing essential administrative and clerical support in a fast-paced medical setting. Your role is critical in ensuring smooth operations, accurate documentation, and a positive patient experience. You'll support healthcare providers, patients, and the broader team by maintaining efficiency and organization in daily operations.

Why Henry Ford Health: At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

Qualifications

What You Will Do:

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, insurance authorizations, and precertifications.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

What You Will Need:

Required Qualifications:

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Preferred Qualifications:

• None specified.

What We Offer:

Join a team where your contributions directly impact patient care and operational success. Grow your career through hands-on experience, collaboration with dedicated professionals, and opportunities to engage in mission-driven work that makes a difference in our community.