Front Desk Clerk | Guest Experience & Perks

PCH Hotels And Resorts, Inc.; Montgomery, Northern (AL, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive discounts

Employer-paid parking

Lunch program

Career development

Tuition reimbursement

Employee Assistance Program

Job summary

Renaissance Montgomery Hotel & Spa at the Convention Center in Montgomery, AL is seeking a Full-Time Front Desk Clerk. As the first point of contact for guests, you will warmly welcome visitors, check them in, and coordinate with the Bellhop to ensure smooth arrivals.

This role offers Marriott-backed benefits through our PCH Hotels & Resorts portfolio, including career development opportunities, exclusive discounts, and tuition reimbursement. A strong focus on guest service is essential.

Qualifications

• High school diploma or GED required.

Responsibilities

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Assign rooms based on location, rate, or status and assist with guest flows.
• Issue room keys and coordinate with Bellhop for smooth arrivals.
• Respond to guest inquiries about hotel services, local amenities, and directions with helpful recommendations.

Education

High School Diploma/GED

Job description

Renaissance Montgomery Hotel & Spa at the Convention Center in Montgomery, AL is seeking a Full-Time Front Desk Clerk. As the first point of contact for guests, you will warmly welcome visitors, check them in, and coordinate with the Bellhop to ensure smooth arrivals.

This role offers Marriott-backed benefits through our PCH Hotels & Resorts portfolio, including career development opportunities, exclusive discounts, and tuition reimbursement. A strong focus on guest service is essential.