Front Desk Supervisor | Full Time | $17.50

Renaissance Montgomery Hotel & Spa at the Convention Center; Montgomery (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

FSA/HSA

STD/LTD

Employer-paid life

401(k) match

Hotel discounts

Employer-paid parking

Lunch option

Tuition reimbursement

Employee assistance program

Job summary

Renaissance Montgomery Hotel & Spa at the Convention Center is seeking a dedicated Front Desk Supervisor to lead our front desk team and ensure exceptional guest experiences.

As a premier Marriott property within the PCH Hotels & Resorts portfolio, you will play a key role in maintaining hospitality standards, training staff, and promptly resolving guest concerns. We offer comprehensive benefits and opportunities for growth in a dynamic, guest-focused environment.

Qualifications

• Assist in the training, and counseling of Front Desk associates, ensuring a skilled and motivated team to deliver exceptional guest service.
• Maintain hospitality standards within the hotel, fostering a welcoming and customer-focused atmosphere.
• Promptly and effectively resolve all guest concerns and requests, demonstrating a commitment to guest satisfaction.

Responsibilities

• Assist in the training, and counseling of Front Desk associates, ensuring a skilled and motivated team to deliver exceptional guest service.
• Maintain hospitality standards within the hotel, fostering a welcoming and customer-focused atmosphere.
• Promptly and effectively resolve all guest concerns and requests, demonstrating a commitment to guest satisfaction.

Job description

Front Desk Supervisor

Renaissance Montgomery Hotel & Spa at the Convention Center We are seeking a dedicated

Front Desk Supervisor

Renaissance Montgomery Hotel & Spa at the Convention Center We are seeking a dedicated Front Desk Supervisor to lead our front desk team and ensure exceptional guest experiences.

Key Responsibilities

• Assist in the training, and counseling of Front Desk associates, ensuring a skilled and motivated team to deliver exceptional guest service.
• Maintain hospitality standards within the hotel, fostering a welcoming and customer-focused atmosphere.
• Promptly and effectively resolve all guest concerns and requests, demonstrating a commitment to guest satisfaction.

Why Join Us?

• Work at a premier Marriott property within the respected PCH Hotels & Resorts portfolio
• Comprehensive benefits: medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match
• Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network
• Employer-paid parking & optional $3 daily lunch prepared by our kitchen team
• Collaborative, growth-focused environment with strong support for career development
• Tuition Reimbursement up to $2,500 per calendar year
• Employee Assistance Program with 24/7 access to licensed master’s level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more!

If you’re passionate about creating memorable experiences and thrive in a high-energy, guest-focused team, we’d love to have you join us at Renaissance Montgomery!