Front Desk Clerk

Ashmayu Villa LLC; Ohio; On-site; USD 13,000 - 18,000; Full time

Job summary

Ashmayu Villa LLC invites applications for a Hotel Front Desk associate to welcome guests, check in/out, and handle reservations. The role focuses on customer service, accuracy, and communication with other departments.

Candidates should have prior customer service experience, be able to build rapport with guests, manage busy periods, and work day, holiday, and weekend shifts. High school or equivalent preferred.

Qualifications

• Previous experience in customer service, front desk service, or other related fields.
• Ability to build rapport with guests.
• Strong organizational skills.

Responsibilities

• Register and assign rooms to guests.
• Confirm phone and online reservations.
• Respond to guest needs, requests, and complaints.
• Collect payment from departing guests.
• Keep records of occupied rooms and guests.
• Communicate pertinent guest information to designated departments.

Skills

Customer service

Guest rapport

Organizational skills

Education

High school or equivalent

Job description

Job Description

We are seeking a Hotel Front Desk to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills

Pay: $11.00 per hour

Schedule:

• Day shift
• Holidays
• Weekends
• Night Shift

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No