Front Desk Clerk

Ashmayu Villa LLC; Kentucky; On-site; USD 12,000 - 18,000; Full time

Job summary

Ashmayu Villa LLC is seeking a Hotel Front Desk Associate in Kentucky to welcome guests, handle reservations, and coordinate guest services. You will register guests, confirm reservations, and address needs to ensure a smooth stay.

The role requires customer service experience, strong organization, and the ability to build rapport with guests. On-site position with varied shifts and weekend coverage.

Qualifications

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Skills

Customer service

Front desk service

Rapport with guests

Organizational skills

Education

High school or equivalent

Job description

Job Description

We are seeking a Hotel Front Desk to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills

Pay: $11.00 per hour

Schedule:

• Day shift
• Holidays
• Weekends
• Night Shift

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No