Front Desk Agent

Classic Motor Inn Inc; Arizona; On-site; USD 30,000 - 38,000; Full time

Job summary

Classic Motor Inn Inc in Arizona is seeking a Front Desk Agent to greet guests, check in and out, and assist with daily operations to improve efficiency. You will register rooms, confirm reservations, respond to guest needs, collect payments, and keep accurate records while coordinating with other hotel departments.

This role requires strong communication, organization, and a friendly, professional demeanor, with open availability for hotel needs including 3p-11p and 11p-7a shifts, and weekend

Qualifications

• Previous experience in customer service, front desk service, or other related fields.
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
• Must have open availability for hotel needs 3p-11p 11p-7a shifts
• Must be able to work weekends

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Skills

Customer service

Front desk experience

Communication skills

Organizational skills

Weekend availability

Job description

Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
• Must have open availability for hotel needs 3p-11p 11p-7a shifts
• Must be able to work weekends