Front Desk Clerk

Crestview Management, LLC; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company in Atlanta, GA seeks a Front Desk Clerk to provide exceptional customer service and administrative support. The ideal candidate will greet guests, manage check-in/check-out processes, and maintain a clean reception area. Strong organizational skills, attention to detail, and previous front desk experience are preferred. Candidates must possess a high school diploma and proficiency in Microsoft Office. This role requires standing for extended periods and interacting with a diverse clientele.

Qualifications

• Experience in a front desk or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle stressful situations.

Responsibilities

• Greet and welcome guests as they arrive.
• Answer and direct incoming phone calls.
• Manage check-in and check-out processes efficiently.
• Maintain the reception area clean and organized.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

We are seeking a friendly and organized Front Desk Clerk to join our team in Atlanta, GA. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome guests as they arrive, providing a positive first impression.
• Answer and direct incoming phone calls professionally and promptly.
• Manage check-in and check-out processes efficiently.
• Maintain the reception area, ensuring it is clean and organized.
• Handle guest inquiries and resolve issues or escalate as necessary.
• Schedule appointments and manage calendars for staff members.
• Process payments and maintain accurate records.
• Assist with administrative tasks such as filing, data entry, and correspondence.
• Coordinate with other departments to ensure guest satisfaction.

Qualifications

• High school diploma or equivalent required; additional education is a plus.
• Previous experience in a front desk or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and basic computer skills.
• Ability to multitask and handle stressful situations with professionalism.
• Strong organizational skills and attention to detail.
• Reliable and punctual with a positive attitude.

This position is based in our Atlanta, GA office located in the 30354 area. The role requires standing for extended periods and interacting with a diverse range of clients and staff.