Front Desk Concierge - Guest Experience

Crestview Management, LLC; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company in Atlanta, GA seeks a Front Desk Clerk to provide exceptional customer service and administrative support. The ideal candidate will greet guests, manage check-in/check-out processes, and maintain a clean reception area. Strong organizational skills, attention to detail, and previous front desk experience are preferred. Candidates must possess a high school diploma and proficiency in Microsoft Office. This role requires standing for extended periods and interacting with a diverse clientele.

Qualifications

• Experience in a front desk or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle stressful situations.

Responsibilities

• Greet and welcome guests as they arrive.
• Answer and direct incoming phone calls.
• Manage check-in and check-out processes efficiently.
• Maintain the reception area clean and organized.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A hospitality management company in Atlanta, GA seeks a Front Desk Clerk to provide exceptional customer service and administrative support. The ideal candidate will greet guests, manage check-in/check-out processes, and maintain a clean reception area. Strong organizational skills, attention to detail, and previous front desk experience are preferred. Candidates must possess a high school diploma and proficiency in Microsoft Office. This role requires standing for extended periods and interacting with a diverse clientele.