Front Desk Clerk

Comfort Inn Alpharetta; Alpharetta (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive Wages

Hotel Discounts at Choice Hotels Worldwide

Uniforms Provided

Vacation time

Job summary

A local hotel in Alpharetta is seeking a Front Desk/Guest Care Associate. This full-time/part-time position requires reliability, customer service experience, and working various shifts including evenings and graveyard. Successful candidates will assist guests throughout their stay, ensuring they receive a warm welcome and exceptional service. Competitive wages are offered along with hotel discounts and vacation time for eligible employees.

Qualifications

• 1 year of customer service experience preferred.
• Previous hotel experience preferred.
• Reliable transportation required.

Responsibilities

• Assist guests with reservations and check-ins.
• Address guest concerns and enhance guest experiences.
• Work evenings, mornings, and graveyard shifts as needed.

Skills

Customer Service

Work Ethic

Reliability

Job description

Overview

The Comfort Inn in Alpharetta GA is now hiring a full-time/part-time Front Desk/Guest Care Associate!

We need a great customer-focused associate to join our front desk team to work on the Front Desk.

We are looking for friendly and reliable candidates that like to feel appreciated for the quality job they perform. Our fun team of professionals works hard each day to take care of our valued guests and make sure to take extra responsibility in giving our guests an excellent experience while staying with us.

Responsibilities

Our Front Desk/Guest Care Associates are responsible for assisting our guests at every turn - at the first contact when the guest contacts the hotel to make a reservation, providing a warm welcome to each guest as they check-in, assisting with any concerns during the stay and always looking for opportunities to go above and beyond to WOW the guest!

Qualifications

• Weekends and some holidays are required as the hotel is a 24/7/365 business. All applicants must pass a background check to be considered for employment. Qualified candidates will need to have reliable transportation to and from work and a great work ethic. Previous hotel experience is required.
• Experience
  • Customer Service: 1 year (Preferred).
  • Hotel: 1 year (Preferred).
  • Office administration: 1 year (Preferred).
• Work Authorization: United States (Required).
• Shifts: Evening/Morning (Required); Graveyard (Required).
• Work Location: One location.

Benefits

• Competitive Wages.
• Hotel Discounts at Choice Hotels Worldwide.
• Uniforms Provided.
• Vacation time (Must meet minimum time of employment).

Job Type: Full-time/Part-time.

Salary: $12.00 to $15.00 Per Hour. Based on experience.