Front Desk Cashier & Member Services (Part-Time)

City of Forest Grove; Oregon (WI); On-site; USD 21,000 - 29,000; Part time

Job summary

City of Forest Grove is seeking an intermittent part-time Front Desk Associate to support the Aquatic Center and Community Center. You will provide customer service in person, by phone and email; assist with registrations and facility reservations; process admissions and fees using a cash register and POS system.

This role may require early mornings, days, evenings and weekends for 10–20 hours per week. Applicants should have at least a high school diploma and one year of customer service

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience desirable.
• Bilingual English/Spanish preferred.
• CPR and First Aid certifications within 6 months of employment.

Responsibilities

• Answer phones, type, file, inventory, and copy.
• Greet and assist customers entering the facility.
• Process registrations, admissions, rentals and fees using the POS.
• Open/close cash register and prepare daily deposits.
• Answer questions about rules, facilities, and programs.
• Direct inquiries and complaints to appropriate staff.
• Keep facility clean; perform light maintenance and report issues.
• Attend staff meetings and trainings as necessary.
• Contribute to a positive work environment.
• Maintain regular attendance and punctuality.
• Perform other duties related to the role.

Skills

Customer service

Cash handling

English/Spanish bilingual

Education

High school diploma

Tools

Cash register

POS system

Job description

City of Forest Grove is seeking an intermittent part-time Front Desk Associate to support the Aquatic Center and Community Center. You will provide customer service in person, by phone and email; assist with registrations and facility reservations; process admissions and fees using a cash register and POS system.

This role may require early mornings, days, evenings and weekends for 10–20 hours per week. Applicants should have at least a high school diploma and one year of customer service