Front Desk & Member Services Associate

Calvert County, MD; Prince Frederick (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Calvert County Government seeks a front desk staff member for the Indoor Aquatic Center to handle registrations, payments, and guest inquiries. The role supports financial reporting, answers phones, and enforces park regulations with a customer-service mindset.

Requirements include high school completion, at least one year in customer service, and willingness to work evenings, weekends, and holidays. Background check and age 16+ with work permit if under 18 may apply.

Qualifications

• Completion of 10th grade.
• One year experience in a customer service-oriented position preferred.
• First Aid and CPR certificates preferred.
• Subject to background investigation; may require work permit for under 18.

Responsibilities

• Maintains the front desk area.
• Processes class registration.
• Processes membership cards and fees.
• Operates cash register, opening, close-out, etc.
• Assists with preparation of financial and attendance reports.
• Answers telephone.
• Responds to inquires for information or assistance.
• Interprets and explains rules and regulations; reports violations.

Skills

Public service practices

Building operation procedures

Basic computer operation

Education

Completion of 10th grade

First Aid and CPR certificates preferred

Job description

Calvert County Government seeks a front desk staff member for the Indoor Aquatic Center to handle registrations, payments, and guest inquiries. The role supports financial reporting, answers phones, and enforces park regulations with a customer-service mindset.

Requirements include high school completion, at least one year in customer service, and willingness to work evenings, weekends, and holidays. Background check and age 16+ with work permit if under 18 may apply.