Front Desk & Case Support Specialist

State of South Carolina; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term disability

Life insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid parental leave

State retirement plan

Deferred compensation programs

Telecommuting (where applicable)

Flexible work schedules

Job summary

The South Carolina Department of Social Services is seeking a clerical assistant to greet clients, route inquiries, and register applications at the County Administration office in Horry County.

You will handle calls, manage mail, assist with program inquiries and ensure proper labeling of documents, while safeguarding personal information and supporting disaster response duties as needed. A high school diploma and 2 years of clerical experience are required.

Qualifications

• High School Diploma and two years of responsible clerical or administrative experience.
• Associate Degree or higher with responsible clerical or administrative experience.

Responsibilities

• Greets customers at the reception desk and routes them to the appropriate person.
• Screens calls and assists clients with questions about EBT cards.
• Receives and distributes mail and ensures proper labeling and filing.
• Orders supplies and maintains lobby with up-to-date posters and applications.
• Protects PI by safeguarding systems, equipment and data.
• Performs emergency disaster services and other related duties as required.

Skills

Customer service

Communication

Data entry

Phone handling

Education

High School Diploma

Associate degree

Tools

Microsoft Office

Job description

The South Carolina Department of Social Services is seeking a clerical assistant to greet clients, route inquiries, and register applications at the County Administration office in Horry County.

You will handle calls, manage mail, assist with program inquiries and ensure proper labeling of documents, while safeguarding personal information and supporting disaster response duties as needed. A high school diploma and 2 years of clerical experience are required.