Community Services Administrative Support Specialist II

State-of-South-Carolina; South Carolina; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Paid vacation leave

Sick leave

Paid holidays

Parental leave

Retirement plan

Deferred compensation

Job summary

The South Carolina Department of Social Services seeks a clerical/receptionist professional to greet clients, route inquiries, and support program services at the County Administration office in Horry County.

Responsibilities include handling calls, mail, and front-desk operations, while ensuring accurate data entry and protection of personal information. 2+ years of clerical experience and a high school diploma are required.

Qualifications

• High School Diploma required with 2 years of clerical or administrative experience.
• Associate degree or higher required or preferred with clerical/administrative experience.

Responsibilities

• Greet customers at the reception, identify needs and route to appropriate staff.
• Answer calls, screen and direct inquiries about services and EBT questions.
• Receive, stamp and route incoming mail; manage the FA mailbox and ensure proper assignment.
• Order supplies, maintain lobby posters and applications for SNAP/TANF/Refugee Assistance.
• Protect sensitive personal information and safeguard agency systems and data.
• Perform emergency disaster duties as needed, including American Red Cross sheltering tasks.

Skills

Customer service

Phone & reception

Records management

Education

High School Diploma

Associate degree or higher

Job description

The South Carolina Department of Social Services seeks a clerical/receptionist professional to greet clients, route inquiries, and support program services at the County Administration office in Horry County.

Responsibilities include handling calls, mail, and front-desk operations, while ensuring accurate data entry and protection of personal information. 2+ years of clerical experience and a high school diploma are required.