Front Desk Care Coordinator

DoctorHere Inc.; Glen Rock (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

DoctorHere Primary Care Clinic in Glen Rock, NJ is seeking a Care Manager (Medical Receptionist) to create a smooth, positive patient experience from check-in to checkout. This on-site role focuses on front-desk duties, including scheduling, insurance verification, payments, and handling calls and messages.

You may perform vitals, basic rooming, and light clinical support as needed in a fast-paced internal medicine setting.

Qualifications

• Friendly, professional service to patients.
• Strong time and task management skills.
• Ability to multitask across duties.
• Basic computer and office software proficiency.
• Ability to communicate and collaborate with providers and staff.
• On-site at the clinic location.
• Experience in primary care or internal medicine.
• Experience as a Medical Receptionist or in a medical office setting.
• EMR/EHR experience.
• Experience with insurance verification and eligibility checks.
• Bilingual in English and Korean preferred.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments for new and existing patients.
• Answer phone, texts, and patient inquiries.
• Verify and update patient demographics and insurance.
• Verify insurance eligibility and benefits.
• Collect copays, deductibles, and patient balances.
• Support referrals, records requests, and other admin tasks.
• Manage patient information and appointments in the EMR/EHR system.
• Provide basic guidance on testing and visits.
• Measure and record vital signs.
• Room patients and prepare for visits.
• Support review of medications and medical history.
• Support lab work and clinical workflow tasks.
• Prepare and maintain exam rooms.
• Collaborate with clinical staff to maintain patient flow.
• Manage medical and office supplies.
• Support other tasks to keep clinic running smoothly.

Skills

Customer service

Multitasking

Time management

Computer basics

Communication

On-site presence

Job description

DoctorHere Primary Care Clinic in Glen Rock, NJ is seeking a Care Manager (Medical Receptionist) to create a smooth, positive patient experience from check-in to checkout. This on-site role focuses on front-desk duties, including scheduling, insurance verification, payments, and handling calls and messages.

You may perform vitals, basic rooming, and light clinical support as needed in a fast-paced internal medicine setting.