Patient Services & Front Desk Coordinator

Holy Name Medical Center; Grantwood (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

On-site parking

401(k) matching

Tuition reimbursement

Paid time off

Flexible spending accounts

Life insurance

On-site child care

Medical coverage

Job summary

Holy Name Medical Center in Cliffside Park, NJ, seeks a Medical Receptionist for Primary Care Karat. This role blends front and back office clerical work with clinical support, delivering friendly, efficient patient flow and accurate data entry.

Responsibilities include greeting patients, scheduling appointments, collecting payments, processing records, updating demographics, and facilitating communications.

Qualifications

• Medical Terminology and strong customer service skills required (High proficiency).
• 1+ years experience in a similar role preferred.
• Experience working in front & back office environments or medical settings is a plus.

Responsibilities

• Answers phone and schedules patient appointments per physician schedule.
• Greets patients in a friendly and professional manner.
• Obtains completed registration forms for new patients and updates demographics.
• Collects payments for services and past due balances.
• Processes requests for patient records and information.
• Reschedules appointments when needed and manages clinic workflow.
• Verifies insurance information and authorizations as required.
• Distributes mail and records, and supports staff with chart prep.

Skills

Medical Terminology

Customer service

Education

High School Diploma or equivalent

Job description

Holy Name Medical Center in Cliffside Park, NJ, seeks a Medical Receptionist for Primary Care Karat. This role blends front and back office clerical work with clinical support, delivering friendly, efficient patient flow and accurate data entry.

Responsibilities include greeting patients, scheduling appointments, collecting payments, processing records, updating demographics, and facilitating communications.